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Global AirPRO - Air Duct Cleaning

1950 Savoy Drive 
Atlanta, GA 30341
Phone: (770) 216-9898
Email: Email this business
Website: www.globalairpro.com



Reviews
Reviews: 3

Posted on 10/10/2009

Thank you for cleaning our ducts.
Global did a great job on my ducts, I found them on Kudzu. Used the deep cleaning package they had and I am very pleased with the service. 3 technicians worked for 4 hours on my vents and I was very pleased with the results.
Overall
5 star rating

Quality 5 star rating
Service 5 star rating
Value 5 star rating

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Reviews: 1

Posted on 9/4/2009

We are very happy with Global airpro
We got our vents cleaned few weeks ago and we just want to say "thank you ".
We feel a great difference. Your crew was very professional and we are very glad that we used your services.
Overall
5 star rating

Quality 5 star rating
Service 5 star rating
Value 5 star rating

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Reviews: 1

Posted on 9/4/2009

very rude and unprofessional
I had called this company and the secretary was laughing and talking to someone in the background the whole time. When i finally spoke to the owner he was upbrupt and pretty rude. I decided they obviously didn't need my business that badly.
Overall
1 star rating

Quality 1 star rating
Service 1 star rating
Value 1 star rating

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Global AirPRO - Air Duct Cleaning replied on 09-04-2009
This girl works for advertising agency. We refused to buy her advertising and that's the result. We know who you work for, and we will take care of this. You can't call this office 10 times trying to sell advertising and bother us. THIS IS A FAKE REPORT. You will take legal responsibility for defamation.
Reviews: 1

Posted on 8/4/2009

Poor Service, Thorough Cleaning
The crew that came were very nice (very late too)and did an extremely thorough job cleaning the blower unit. They did nothing except blow compressed air on the vents (with the vents still on) and then left all of the dust around the house. Furthermore, they left their trash outside the house. 1 hour after they left the unit broke down. Tried calling, no response. Left a voicemail, no call back. Called and she admitted after being there 4 hours she didn't check the voicemail. Still 3 hours after that conversation, no one has called. Very poor customer service. Will not use them again. Also, watch out, they try to sell the UV light for $250, I got it for $130 from them. Makes me think they try to swindle.
Overall
2 star rating

Quality 3 star rating
Service 2 star rating
Value 3 star rating

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Global AirPRO - Air Duct Cleaning replied on 08-05-2009
Your review is not accurate. We spoke with you on the same day. Unfortunately, we were very busy handling other calls and as soon as one of our supervisors was available, we called you.You did not mention nothing but some issue with your blower that works fine now, but we are going to send you a technician to check it anyway. UV lights priced different because we install 8 different models. You might have some misunderstanding; but claiming that our reputable company try to swindle just seems a very rude and unacceptable remark. You can be angry about not responding to your question immediately (it took us 2 hours) but writing this kind of reviews seems unfair - due to the fact we called you and immediately offered you to send you our technicians back.
Reviews: 1

Posted on 7/21/2009

I will use them again
We used Global Air Pro to clean our 3 air systems.I shopped around and decided to use them because of the price and equipment they use. I felt that we are getting great service and I was very pleased with the duct cleaning job. I recommend to use them . Thank you.
Overall
5 star rating

Quality 5 star rating
Service 5 star rating
Value 5 star rating

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Reviews: 1

Posted on 6/10/2009

Great Value
They came on time , were very polite and professional. We paid a very reasonable price for the service. We feel that our house is cleaner and healthier.
Overall
5 star rating

Quality 5 star rating
Service 5 star rating
Value 5 star rating

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Reviews: 1

Posted on 6/8/2009

Thank you !
Did a great job at short notice. They were on time, very friendly and professional and did a fantastic job. I will use your service in the future.
Overall
5 star rating

Quality 5 star rating
Service 5 star rating
Value 4 star rating

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Reviews: 1

Posted on 5/26/2009

First Duct Cleaning
Just moved to Atlanta from NJ. Called Global Airpro since I found them in the valuepack. I got a great attitude and good results.I am writing this review because I think people should know about this company.
T.M
Overall
5 star rating

Quality 5 star rating
Service 5 star rating
Value 5 star rating

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Reviews: 1

Posted on 5/26/2009

Great Service
They came late afternoon because of traffic but took their time to do a great job.Our knowledge was very limited about duct cleaning but I felt very comfortable with the technicians.My husband watched them closely and told me they were very professionals (he stayed with them in the attic for 2 hours).
Thank you guys.
Overall
5 star rating

Quality 5 star rating
Service 4 star rating
Value 5 star rating

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Reviews: 2

Posted on 4/30/2009

Above and Beyond
Had ducts cleaned & sanitized along with carpet cleaned, Jorge & crew did the job with care. The crew came back since they forgot to turn unit back on in attic but was done same day as the service. My only complaint is when office called to confirm the appt they gave 8a-10- on voice mail. Had to contact company that morning @ 1030a and then was advised that it was 10a-noon, when ? the office person adv that makes lots of calls.
Overall
5 star rating

Quality 5 star rating
Service 5 star rating
Value 5 star rating

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Global AirPRO - Air Duct Cleaning replied on 05-01-2009
Thank you ! We are glad that you are satisfied. We will always provide excellent service and we guarantee our work. We are sorry for the confusion in the time slot. We do get very busy and that was probably the reason. Thank you for using our services and please contact us for any question. Best Regards, Ron Smith Customer Service. 770-216-9898
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