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Amazon Cleaning Services

Phone: (404) 246-6550
Email: Email this business
Website: www.amazoncleaning.net


Reviews
Reviews: 1

Posted on 12/2/2009

Top Quality Service
Amazon is dependable and also respectful of our time and our home. They take great care while cleaning around our pets, and have always done a wonderful job! I highly recommend them.
Overall
5 star rating

Quality 4 star rating
Service 5 star rating
Value 5 star rating

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Reviews: 2

Posted on 4/29/2009

Very Satisfied Customer!
We are 100% satisfied. We have used Gomes for almost 1 yr now (?), 2x/week, and have no intention of using anyone else. Jerry takes great care of us and any concern that we've ever had has been dealt with immediately and to our satisfaction. We have the same team every time and we trust and appreciate them. They are PROMPT (!), respectful, and genuinely good people who take pride in their work. Couldn't ask for anything more.

K.Shoals
Overall
5 star rating

Quality 5 star rating
Service 5 star rating
Value 5 star rating

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Amazon Cleaning Services replied on 11-04-2009
This client eventually migrated over to us from Gomes, during an agreed upon customer split from Gomes Cleaning into Amazon Cleanig as the present owner of Amazon was once half owner of Gomes Cleaning, before realizing that in order to achieve a higher level of customer satisfaction in the field, operational changes would need to be made.
Reviews: 1

Posted on 4/14/2009

Blown away
This company is not only fairly priced, but also has excellent quality and service. Trustworthy and WELL-TRAINED employees who handle everything as if it were their own house. I normally clean myself, but decided to try this service when it was referred to me by a friend. They cleaned some things that I had never thought of and had been missing for years. VERY happy with this company and would highly recommend their services to everyone.
Overall
5 star rating

Quality 5 star rating
Service 5 star rating
Value 5 star rating

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Amazon Cleaning Services replied on 11-04-2009
Thank you for pointing out the training aspect of our crews. Our orientation process is pretty intense and only the most talented and motivated professionals make it through.
Reviews: 4

Posted on 4/9/2009

Couldn't be happier
Ivete and her husband do a great job for us. They clean our house every two weeks while my husband and I are at work. We've used them 5 times so far, and each time the house looks sparkling clean and smells fresh.

I was relieved to find that they had no problem with our dog being out while they're there (our dog has free roam of our house while we're at work).

I've never used a cleaning service on a regular basis before, but I can tell you it's really worth it - we can spend more of our time at home relaxing as a family, rather than constantly having to clean.
Overall
5 star rating

Quality 5 star rating
Service 5 star rating
Value 5 star rating

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Amazon Cleaning Services replied on 11-04-2009
We pay special attention to the pets and during the first visit, we will introduce and give treats on an ongoing basis if allowed to. It's amazing how most of the dogs we come across seem to allow or friendship once we become the 'treat giver outer'
Reviews: 2

Posted on 4/6/2009

Extremely inconsistent service and quality...
I've been using Gomes for a couple of years, I've not had consistent cleaners, lights are left on, furniture is never where it's supposed to be. I've asked for specific things to be cleaned and it never happens. Very unwilling to negotiate in such a tough economythey're in general inconsistent.
Overall
3 star rating

Quality 2 star rating
Service 3 star rating
Value 2 star rating

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Amazon Cleaning Services replied on 11-03-2009
This prospective customer never did use our service. They attempted to pressure us into a lower price than we are budgeted to provide. Since Kudzu does not have security in place to protect companies from being spammed, we are wide open for bashing attempts such as this one.
Reviews: 1

Posted on 3/23/2009

Questionable customer loyalty
Just a suggestion. bad economy, not a good time to try and nickle and dime former loyal customers. I will not say that quality was ever an issue. I will say that I am disappointed with your business acumen and will not spend another dollar with you. Good luck with that.
Overall
3 star rating

Quality 5 star rating
Service 2 star rating
Value 3 star rating

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Reviews: 1

Posted on 2/11/2009

Best Crew I've Had (and I've been through several)
Eduardo and Ellen (with Gomes Cleaning) are the best crew I have had and I highly recommend them. They are thorough and consistent, two hard-to-come-by qualities. They are also polite, eager, and willing. Top marks all around.
Overall
5 star rating

Quality 5 star rating
Service 5 star rating
Value 5 star rating

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Amazon Cleaning Services replied on 11-04-2009
Thanks for the kind words. We focus on quality, not speed. Eduardo and Ellen have since moved with us to Amazon Cleaning and continue to thrive with us.
Reviews: 3

Posted on 1/24/2009

Great company
Hi~ I was using one of those cleaning company chains and the service started going down hill. I was finding items broken. They were not expensive but the fact they were broken and not telling me concerned me. I had a friend refer me to Gomez Cleaning. I have used them a few times and they have done a great job. I am very pleased with them and will continue using them.
Overall
5 star rating

Quality 5 star rating
Service 4 star rating
Value 5 star rating

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Amazon Cleaning Services replied on 11-04-2009
Our company policy is we must report any broken item right away. We have a number of protective measures set up to assure this critical game plan is always followed by our crews. Honesty is the most important quality above all. We consistly monitor our crews and make certain this critical principle is always followed.
Reviews: 19

Posted on 1/19/2009

Two people for 5 hours of solid cleaning!
Eduardo and Ellen performed our "deep cleaning" which I was skeptical because I cleaned houses all through college, but they were incredibly thorough and exceeded my expectations. I had double-sided tape I couldn't remove from all my kitchen countertops (failed anti-cat technique) and Eduardo got it all off when "Goo-gone" could not! Ellen even got our 1957 bathrooms spotless and somehow stopped the leaking faucets.
The return visit was just as great (although we weren't home) and it's priceless to come home to such a clean house with a company we trust!
Not just another National company without pride and accountability!
Overall
5 star rating

Quality 4 star rating
Service 5 star rating
Value 5 star rating

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Amazon Cleaning Services replied on 11-04-2009
Thanks so much for this review. Eduardo and Ellen's performance is an example of the extra effort we put in to get the job done.
Reviews: 2

Posted on 12/4/2008

On time and good work
No complaints here, they are always on time and they do a good job. Communication is good and schedule requests and special needs are accomodated. for example we requested our fridge be cleaned inside and they did it for a little extra money on top of our biweekly cleaning.
Overall
5 star rating

Quality 5 star rating
Service 5 star rating
Value 4 star rating

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Amazon Cleaning Services replied on 11-04-2009
Yes, we will always help with additional requests like inside of oven cleaning, inside of refrigerator even organization requested.
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